从人文关怀、优质技术、服务宣传、馆员素质、读者关系管理等五个方面浅析了新时期高校图书馆读者服务的工作情况。总结出了高校图书馆管理的一些工作经验,以期能实现高校图书管理的合理、有序、长足、健康的发展。 From the five aspects of humane care, high-quality technology, service publicity, librarian quality and reader relationship management, this paper analyzes the work of college library reader services in the new era. Summed up some of the management experience of university library, with a view to achieving a reasonable, orderly, big and healthy development of university library management.