随着自由市场经济在中国的发展,各企业间劳动力流通日益呈现无边界化趋势,尤其在以产品销售为主营业务的零售业表现更为突出。同时在金融危机的波及下,我国多数企业开始采取裁员降薪以应对市场变动。在多方因素的影响下,企业员工的高流失率已经成为企业继续发展壮大的瓶颈。如何应对这一挑战已成为每个企业人力资源管理工作亟待解决的问题。 With the development of a free market economy in China, labor mobility among enterprises is increasingly becoming unbounded. In particular, the retail industry that focuses on product sales is more prominent. At the same time, under the influence of the financial crisis, most Chinese enterprises began to take layoffs and pay cuts in response to market changes. Under the influence of many factors, the high turnover rate of employees has become the bottleneck of enterprises to continue to grow and develop. How to deal with this challenge has become a problem to be solved in every enterprise’s human resources management.