图书馆服务理念是图书馆主体在图书情报工作实践中,从图书馆产出的服务性出发,对一系列图书馆问题所形成的总体看法,其主要观点有:文献信息服务是图书馆的基本产出,读者和用户是图书馆的直接顾客,不断满足读者和用户明确的或潜在的知识信息需求是图书馆改革和发展的出发点和归 Library service concept is the main body of the library in the work of library and information services, starting from the service of library output, a series of library problems formed by the general view, the main points are: the literature information service is the basic library Output, readers and users are the direct customers of the library, constantly meet the readers ’and users’ clear or potential knowledge and information needs is the starting point and return of the library reform and development