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在旅游业成为世界重要产业的今天,人们常说旅游业的竞争是人才的竞争,旅游业的发展离不开高素质的人才,而人才不会从天而降,只有靠教育、训练。培训的作用已人所共见,一个以岗位培训为中心的旅游培训工作正在全行业开展,全国已逐步形成了一个多形式、多渠道、多层次的培训网络。对培训活动的研究显得日益重要和迫切。为此,我们特约请原国家旅游局成人教育处处长、中国旅游协会人力资源开发中心主任陈志学同志为本刊撰写《现代旅游培训》一文。全文共分六讲,分六次刊载。第一讲,组织培训活动的基本程序;第二讲,培训方案的制订;第三讲,培训活动的评估;第四讲,培训类型;第五讲,培训方法;第六讲,培训技巧。 本文具有理论性、系统性和可操作性三大特点,包括了作者的专著《旅游培训学》的主要内容和他近几年新开发的《培训者的培训》课程的精华。将会给从事培训工作的同志极有价值的帮助和参考。
Today, tourism has become an important industry in the world. It is often said that the competition in tourism is the competition of talents. The development of tourism can not be separated from the high-quality talents, and talents can not fall from the sky. Only by education and training. The role of training has been common to a job training as the center of tourism training is carried out across the industry, the country has gradually formed a multi-form, multi-channel, multi-level training network. Research on training activities is increasingly important and urgent. To this end, we specifically requested the former director of the National Tourism Administration Adult Education Center, China Tourism Association Human Resources Development Center, Comrade Chen Zhixue for the publication of “modern tourism training” article. The full text is divided into six parts, divided into six times. Lecture 1: Basic Procedures for Organizing Training Activities; Lecture 2: Formulation of Training Programs; Lecture 3: Assessment of Training Activities; Lecture 4: Types of Training; Lecture 5: Training Methods; Lecture 6: Training Skills. This article has three characteristics of theory, system and operability, including the main content of the author’s monograph “Tourism Training” and the essence of the newly developed “trainer training” courses he has developed in recent years. Will be engaged in training work comrades valuable help and reference.