信息管理是推行全面质量管理的重要基础工作之一。但仅据笔者参加质协对一些省、地企业TQC咨询服务活动所知,有的企业不是下功夫打基础,而是做表面文章来应付上级检查、质量体系认证、产品质量认证等“差事”,一旦过关,不是信息管理机制障碍,就是信息传递障碍,缺乏信息的可跟踪性,从而削弱了质量信息的实用性。质量信息 Information management is one of the important basic tasks for implementing total quality management. However, according to the author’s participation in the Quality Association, it is known to some provinces and local companies that they are involved in TQC consulting service activities. Some companies are not making efforts to lay the foundation, but are doing superficial articles to cope with higher-level inspections, quality system certifications, and product quality certifications. Once it passes, it is not an obstacle to the information management mechanism. It is an obstacle to information transmission and lacks the traceability of information, thus weakening the practicality of quality information. Quality information