感知质量和信息交流人们已经注意到面向公众的信息经常意义模糊,造成理性判断困难。这部分我们关注的是质量绩效报告是如何扭曲消费者感知的。我们将探讨来自《消费者报告》和J.D.Power&Assocjates的资料信息,它们是消费者汽车质量评价信息的主要来源。我们首先注意到这两 Perceived quality and exchange of information People have noticed that often the public-facing information is vague and makes it difficult to judge rationally. In this section, we are concerned about how Quality Performance Reporting distorts consumer perceptions. We’ll look at profile information from Consumer Reports and J.D.Power & Assocjates, which are the main source of consumer vehicle quality reviews. We first notice these two