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目的:探究全面质量管理理念在骨科病区护理中的应用效果。方法:医院骨科自2015年3月将全面质量管理理念应用到骨科病区护理中,从实施前后收治的患者中各随机选取420例作为研究对象。比较分析实施前后患者对护理工作的满意度及护理质量评分。结果:实施后患者对护理工作的满意度及对护理质量评分,均明显高于实施之前(P<0.05)。结论:全面质量管理理念在骨科病区护理中应用效果显著,不仅能够有效提高患者对护理工作的满意度,而且还能够提高护理质量。
Objective: To explore the application of total quality management concept in orthopedic ward care. Methods: The hospital orthopedics applied total quality management concept to orthopedic ward nursing since March 2015, and randomly selected 420 patients from the patients who were treated before and after the implementation as the research object. Comparative analysis of patients before and after the satisfaction of nursing and nursing quality score. Results: After the implementation of the patient satisfaction with nursing and quality of care scores were significantly higher than before implementation (P <0.05). Conclusion: The total quality management concept in the orthopedic ward nursing effect is significant, not only can effectively improve patient satisfaction with nursing work, but also can improve the quality of care.