“从今往后,咱们所有的班组干部必须做到三点:一要文明管理,善待职工,对犯了错的职工不能冷嘲热讽;二要态度端正,处理违章不以罚款为目的,要说服教育,以理服人;三要加强沟通,善于调节职工情绪,不能将问题激化。”近日,山东丰源远航煤业有限公司北徐楼煤矿运搬工区会议室的黑板上出现了这样三句话,这是该工区对全体班组管理人员提出的“约法三章”。说起“约法三章”的来历,“约法三章”的提出者、该工区生产班长孙中林面露苦笑:“唉,都说失败是成功之母,俺这也是从失败中总结出来的经验,也 ”From now on, all our team leaders must do three things: one should be civilized management, treat employees, workers who have made mistakes can not be cynical; Second, we must adopt a positive attitude to deal with illegal and not to fines for the purpose of persuading Education, to persuade people; Third, to strengthen communication, good at regulating employee emotions, not to exacerbate the problem. “Recently, Shandong Fengyuan voyage Coal Industry Co., Ltd. North Xueliang mine transport area meeting room blackboard appeared three Sentence, this is the work area for all the team managers put forward ”three chapters“. Speaking of the origins of the ”three chapters of Covenant,“ ”Covenant Three chapters,“ the proponent of the work area production monitor Sun Zhonglin grin: ”Oh, say failure is the mother of success, I also summed up from the failure The experience, too