“铁通计费帐务与客户关系管理项目”的目标是将建设覆盖全国34个城市102个营业网点的全国范围的计费框架系统,并具有CRM功能。据介绍,该项目是目前国内最大的计费系统,而且整个系统采用了统筹规划,分步建设的原则,避免了其他运营商走过的逐步集中管理的老。目前该项目1号工程目前已经告一段落。铁通计费系统不仅实现了实时计费、详单计费,而且可以将多种业务一单服务、统一受理,方便了客户,提高了服务质量 The goal of “Tietong Billing Accounts and Customer Relationship Management Project” is to build a nationwide charging framework system covering 102 outlets in 34 cities in China and to have the CRM function. According to reports, the project is currently the largest billing system in China, and the entire system adopts the principle of overall planning and step-by-step construction so as to avoid the gradually centralized management by other operators. At present, the project No. 1 project has come to an end. Tietong billing system not only real-time billing, bill billing, and can be a variety of business a single service, unified acceptance, convenient for customers and improve the quality of service