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随着计算机、网络等现代技术的迅猛发展及其在图书馆的广泛应用,图书馆服务工作的内涵日益丰富。然而,尽管现代技术在图书馆的应用越来越广泛,图书馆的资料利用率并未得到大幅提高,有的图书馆甚至出现整体资源相对利用率下降的趋势。究其原因,主要是图书馆仍旧停留在运用传统的用户行为规律和服务理念来指导现代图书馆工作。那么,如何更好地提高用户对图书馆资源的使用率,如何有针对性地为读者提供服务,就成为图书馆今后发展中所面临的重要任务。
With the rapid development of modern technology such as computer and network and its extensive application in the library, the connotation of the library service has been increasingly enriched. However, although the application of modern technology in libraries is becoming more and more widespread, the utilization rate of library materials has not been greatly improved. Some libraries even have the tendency of decreasing the relative utilization rate of overall resources. The reason is that libraries still remain in the use of traditional user behavior rules and service concepts to guide modern library work. So, how to improve users’ utilization rate of library resources and how to provide services to readers in a targeted manner have become important tasks in the library’s future development.