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2014年度第四季度,北京市旅行社服务质量监督管理所受理、备案旅游者对旅行社服务质量投诉1 97件,涉及25家旅行社。方当事人达成和解的40件,1件正在调解中,1件通过其他途径解决。一、被投诉旅行社、投诉件数、经营许可证号京中港联合国际旅行社有限公司156件(L-BJ-CJ00331)北京携程国际旅行社有限公司6件(L-BJ-CJ00099)北京途牛国际旅行社有限公司6件(L-BJ-CJ00144)北京青年旅行社股份有限公司3件(L-BJ-CJ00060)
In the fourth quarter of 2014, Beijing Administration of Quality Supervision and Administration of Travel Service accepted and filed 1 97 complaints about the quality of service provided by travel agencies, involving 25 travel agencies. 40 parties reached a settlement by the parties, one was under mediation and one was solved by other means. First, the complaints of travel agencies, the number of complaints, business license number Beijing China Hong Kong Joint International Travel Service Co., Ltd. 156 (L-BJ-CJ00331) Beijing Ctrip International Travel Service Co., Ltd. 6 (L-BJ-CJ00099) Beijing way cattle International Travel Service Limited Company 6 (L-BJ-CJ00144) Beijing Youth Travel Co., Ltd. 3 (L-BJ-CJ00060)