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在石家庄,电信网络市场的消费者有句口头禅,这就是:要投诉,找王辉。王辉负责监管的电信、网络市场,既是大众消费的热点又是工商执法的难点。2013年“3·15”期间,王辉所在科室接到多起固定电话增值业务的投诉,老年消费者情绪激动地说:“我没打几个电话,却糊里糊涂被扣了冤枉钱,怎么国家的大企业也坑老百姓啊?”听到这些话,王辉的心里很不是滋味,当即表态:“请放心,您的投诉马上核查,记住我的手机号!”
In Shijiazhuang, telecommunications network market consumers have a mantra, which is: to complain, find Wang Hui. Wang Hui is responsible for supervision of the telecommunications, Internet market, both popular consumer and business law enforcement is the difficulty. During 2013 “3.15 ” period, Wang Hui’s department received many complaints about fixed-line value-added services. Elderly consumers said emotionally: “I did not make a few phone calls, but was confused and confiscated Worthless money, how the country’s large enterprises also pit people ah? ”“ Heard these words, Wang Hui’s heart is not taste, immediately position: ”Please be assured that your complaint immediately verified, remember my cell phone number! "