信息咨询与服务的研究艾钦光（黑龙江中医学院）咨询业（或咨询产业）是一个新兴产业。一般是指根据用户的需要，在收集处理信息的基础上，运用专业知识和经验，经过分析研究，向用户提供决策建议、行动方案等信息型产品的知识性产业。长期以来，在传统的计划经济体制下，... Information Consulting and Service Research Aiqin Guang (Heilongjiang College of Traditional Chinese Medicine) Consulting (or consulting industry) is a new industry. Generally refers to the needs of users, based on the collection and processing of information, the use of professional knowledge and experience, after analysis, to provide users with decision-making advice, action programs and other information products, knowledge-based industries. For a long time, under the traditional planned economy system, ...