收集情报就是搜集与对象有关的各种资料和信息(包括事实、数据、理论、方法、科学假设等)。它是提供、传递、吸取、利用已有知识、经验的工具。工作改善成果,在一定意义上取决于吸收情报和利用情报的能力。因此,从寻找问题到做出改善方案,每一步都离不开收集情报。对一些比较熟悉的简单问题,似乎未经收集情报就解决了。那是因为有关它的资料和信息我们以前已收集并记忆在大脑中了。对一 Collecting intelligence is to collect various data and information related to the object (including facts, data, theory, methods, scientific hypotheses, etc.). It is a tool to provide, transfer, absorb, and use existing knowledge and experience. The improvement of work results, in a certain sense, depends on the ability to absorb information and use intelligence. Therefore, from the search for problems to make improvement plans, each step can not be separated from gathering information. For some of the more familiar simple questions, it seems that they have been resolved without collecting intelligence. That’s because information and information about it have been collected and remembered in the brain. On one