在收银台上写有“现金当面点清,离柜概不负责”、号称“中国第一店”的上海第一百货商店,在发现营业员少收了顾客210元钱后,出人意料地没有采取“概不负责”的态度,而是寻至顾客家中要求补足货款。在协商无果的情况下,上海“一百”使用一张状纸,把顾客推上了法庭。1991年8月5日中午,上海市远洋公司船员朱伟健与妻同到上海一百购买小天鹅8型全自动洗衣 At the checkout counter, he wrote that “the cash in person should be cleared, and not be responsible for leaving the counter.” Shanghai No. 1 department store, known as “China’s No.1 store,” unexpectedly failed to adopt the “ Not responsible ”attitude, but to find customers to make up for the purchase price. In the unsuccessful negotiations, Shanghai “one hundred” used a piece of paper to push customers into court. August 5, 1991 at noon, Shanghai Ocean Shipping Company Zhu Weijian and his wife to Shanghai to buy a hundred Little Swan 8 automatic laundry