在突发事件应急管理中,志愿者非常重要。首先是因为他们地理上的便利性,特别是在交通、信息中断,专业救援人员无法迅速到达现场的情况下,灾区附近的志愿者或潜在的志愿者,往往能够最先到达现场,有时候,志愿者本人甚至就是突发事件中的当事人。 In emergency management, volunteers are very important. First of all, because of their geographical convenience, volunteers or potential volunteers in the vicinity of disaster-stricken areas are often able to arrive at the scene first, especially when traffic and information are interrupted and professional rescue workers can not reach the scene promptly. Sometimes, The volunteers themselves are even parties to emergencies.