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目的:探讨呼吸科住院患者存在的夜间护理风险因素,针对存在问题提出相应的管理对策。方法:选取浙江省杭州市中医院呼吸科2015年住院患者580例为观察组,选用实施夜间风险管理前2014年的542例住院患者为对照组,进行效果评价比较。结果:实施夜间风险管理后,护患纠纷及风险事件明显减少(P<0.05),患者综合满意度高于实施前(P<0.05)。结论:实施夜间护理风险管理,可有效提高患者住院期间的安全性,提高患者生活质量,促进和谐护患关系的建立。
Objective: To explore the night-time nursing risk factors of inpatients with respiratory department and to put forward the corresponding management countermeasures for the existing problems. Methods: 580 inpatients in the Department of Respiratory Medicine, Hangzhou Hospital of Traditional Chinese Medicine in Zhejiang Province were selected as the observation group and 542 inpatients in 2014 before the implementation of nighttime risk management were selected as the control group. Results: After the implementation of nighttime risk management, the nurse-patient disputes and risk events decreased significantly (P <0.05). The comprehensive satisfaction of patients was higher than that before implementation (P <0.05). Conclusion: The implementation of night nursing risk management can effectively improve the safety of patients during hospitalization, improve the quality of life of patients and promote the establishment of harmonious relationship between nurses and patients.